Explore our suite of products for your dealership – whether you have a dedicated service BDC or are looking for additional appointments for your standalone service center.

Explore Our Products

Our products are here to help you bring your customers back into the service bay, while continuing to optimize for the customer experience.

Integration Partners

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BDC Hub

A service CRM designed with BDC in mind. With our universal scheduling API, BDC teams can manage all calls, appointments, tasks, notes, and activities in one centralized source of truth.

Stop juggling multiple tabs. Start out-performing quota.

  • A full-suite CRM designed specifically for service. We combine data from the DMS, scheduler, and CRM to ensure your reps have a full view of a customer’s history across all dealerships.

  • SparkServ integrates with all major retail automotive schedulers, ensuring that BDC agents can quickly and easily schedule across multiple stores or brands.

  • Ensure your reps are focused on the next best action with automated task management. SparkServ queues up tasks for reps as they deplete them, ensuring that every lead is worked adequately and your most productive reps always have another opportunity to win.

  • SparkServ comes on-site to onboard and build custom features with your team. The result? A purpose-built platform that truly helps you scale your “special sauce”.

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Spark AI

  • SparkAI mines your database for quick wins that would otherwise take hours of human effort, targeting retention lists, open recalls, declined services, and more. SparkAI then reaches out with SMS, scheduling appointments via text without the need for human intervention.

  • With SparkAI’s deep knowledge of customer history and service needs, each message is personalized to your customer’s needs. No more spamming a customer for a service they’ve already had done, or following up with customers who give negative CSI surveys.

  • Spark AI is “set it and forget it”. You define what populations you’d like to target with outbound efforts, and Spark AI does the rest in perpetuity. No BDC but still want to generate more outbound appointments? Spark AI’s got your back.

Your intelligent service dispatcher, rotating highest-conversion leads to your team and handling outreach to the rest.

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  • "I like everything about this. It's one thing rather than the other 10 we were using... Everything we need to know is just all there."

    BDC Agent, Gregg Young Auto Group

  • "We've seen an 11% increase in month-over-month profits with SparkServ"

    BDC Director, Holler Automotive Group

  • "SparkServ is a no-brainer. We're making more appointments, selling more hours, and our reps are earning more commission."

    BDC Manager, Feldman Automotive